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Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 7 days of your purchase.

  • Mail your returned item to:
       P.O. Box 415
       East Rockaway, NY 11518
       United States
  • Include in your package the reason for your return and the original receipt.

Return Exceptions
Merchandise that has been used or altered will not be accepted for return or exchange.

Fees
We do not refund the original shipping and handling that you paid on the order.

Exchanges
If your item is in like new condition, you may exchange your item for a different color. You will have to pay return shipping.

Payment Policy

Accepted Methods of Payment
Credit Card (Visa, Master Card, Discover)

Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Shipping Policy

Turnaround
All orders are shipped within 48 hours Monday – Friday 9am – 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS

Order Tracking
Tracking number is available upon request. We will update your order with the tracking information. Please note that some orders using First-Class USPS mail will not have tracking numbers.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.